Call Center English

Call Center English
Those who speak English for call centers are preferred. Take advantage of the benefits of knowing English for call centers. The industry's top performers choose NYS Language Schools for their Call Center English.
In the NYS Language Schools Call Center English program, we tailor our training program to the needs of organizations and individuals, working with our professional teaching team. NYS participants will directly achieve their goals by using terminology reflecting the latest trends in the course content, ensuring the language they learn can be used not only in business but also in everyday life.
Program Content:
A personalized training program is implemented by our expert instructor team, tailored to the participants based on a needs and goals analysis. Within the Call Center English program, you will:

• Learn the English skills and qualifications necessary for effective customer service, acquire strategies for communicating with customers on the phone, identifying problems, presenting alternative solutions, and conveying your genuine understanding.
• Learn how to win potential customers by speaking English, and develop your strategic communication skills for incoming English calls to the call center. Register now or contact us via Whatsapp, email or phone for more information.